SAP Knowledge Base Article - Public

2691994 - Error: "The action RELEASE is not possible. Refresh the screen and try again. If the problem persists, report an incident."

Symptom

When trying to release an Inbound Delivery getting an below error message:

"The action RELEASE is not possible. Refresh the screen and try again. If the problem persists, Report an incident."

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Inbound Logistics work center.
  2. Go to the Inbound Deliveries View.
  3. Show All Deliveries and select the Delivery ID.
  4. Choose option Release and it throws above error message.

Cause

The Warehouse Task is marked as Finished, but here not accepted the Deviation notification that is created for one of the line items in the pick task.

Resolution

  1. Go to Inbound Logistics work center.
  2. Go to Monitoring view.
  3. Go to Work subview.
  4. Here find the relevant Notification ID created against the relevant Pick Task.
  5. Select and choose Accept Deviation.
  6. Once it is done, respective Inbound Delivery can be released.

Keywords

Inbound Delivery, Accept Deviation, The action Release is not possible. Refresh the screen and try again, Not Released , KBA , accept deviation , pick task , not released , the action release is not possible , inbound delivery , AP-IDP-ID , Inbound Delivery , Problem

Product

SAP Business ByDesign all versions