SAP Knowledge Base Article - Public

2692683 - Code List Restriction Not Working In Outlook Server-Side Add-In


You created a code list restriction for a field in the Quick Create of Contacts and is working properly on the C4C system. In the Outlook Server Side Add-In the same code list restriction is not working.


SAP Cloud for Customer.


Cloud for Customer Outlook Add-In does not support code list restriction.


Code list restriction and any KUT changes are not supported in the add-in as they work on the Cloud for Customer UI layer only.

This is a system behavior.


code list restriction; outlook add-in , KBA , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions