2692687 - Modules Utility for troubleshooting Client tools like Crystal reports

Need to compare loaded modules by Client application between two different computers

• SAP Crystal Reports 2016
• Modules Utility

Use Modules Utility.

Modules is a utility developed to allow the comparison of files that have been loaded into memory by Crystal Reports. It is particularly useful to see what Dynamic Link Libraries (DLLs) and drivers have been loaded on one computer that is producing an error versus what is loaded on another computer that is not producing the error. Modules can quickly determine what files are potentially producing the error.

This utility should be used when an error is encountered on one computer but not on another.

Attached is Modules.zip file with the Utility and pdf document with detailed instructions.

.mdl compare , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , How To