SAP Knowledge Base Article - Preview

2692752 - SAP Jam not loading properly - Trusted Sites missing

Symptom

  • SAP Jam assets are not loading after successful login
  • Switching to SAP Jam from BizX gives you an ERR_TUNNEL_CONNECTION_FAILED error in the browser
  • Video playback is blocked


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Environment

SAP Jam Collaboration

Product

SAP Jam Collaboration all versions

Keywords

whitelist, trusted sites, SAP Jam assets, ERR_TUNNEL_CONNECTION_FAILED, *.sapjam.com, *.successfactors.com, , KBA , LOD-SF-JAM , SAP Jam , LOD-SF-PLT , Platform Foundational Capabilities , Problem

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