SAP Knowledge Base Article - Preview

2692774 - SAML self-service fails verifying the account with the custom identity provider in SAP Analytics Cloud

Symptom

  • Fail to verify account during the process of switching to SAML Custom Identity Provider in SAC.
  • It throws the error:
    "We have encountered an error during the account verification setup. Please check that your login credential is not used by another user and try again" 


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Environment

  • SAP Analytics Cloud
  • Custom Identity Provider

Product

SAP Analytics Cloud 1.0

Keywords

FPA36-5876, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud (SAC) , LOD-ANA-BI , Business Intelligence Functionality, Analytic Models , LOD-ANA-PL , Planning , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , Problem

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