Symptom
- The SAP Analytics Cloud (SAC) Mobile App has been set up with the client certificate imported (mcert). This certificate is used only for backend live access to database connections such as HANA.
- Authentication towards the database works in the browser when the authentication option for the connection is set as "No Authentication", but affects the mobile app only.
- An SAC custom SAML IdP is used but no client certificate is present.
- The app is not sending any client certificate for live connections.
Environment
- SAP Analytics Cloud
- SAP Analytics Cloud Mobile App for iOS
- Live Data Connection
Reproducing the Issue
- Import client certificate on the SAC Mobile app
- Create a connection with No Authentication.
- Consume that connection on the mobile app.
Cause
The SAC Mobile application does not support "None" as an authentication option.
Resolution
Change the authentication option to SAML SSO.
See Also
- 2603851 - Which Live Data Connection types are supported for the mobile application of SAP Analytics Cloud?
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
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