Symptom
When searching for candidates in the Recruiting tab, it is possible to set a search filter that will look inside resumes and cover letters and bring candidate results that match the defined criteria. However, depending on a few Candidate Profile settings, the Keyword functionality may not be available for selection.
BEFORE:
AFTER:
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
Success Factors - Recruiting Management (All versions)
Cause
In the Candidate Profile, the fields resume and coverLetter might be set as sensitive="true". For more information on how the sensitive tag works in RCM and its usage, please check this knowledge base article.
Resolution
The Candidate Profile fields resume and coverLetter must be set as sensitive="false". This can be done with SAP Support/Partner help or using Manage Templates for Recruiting.
See Also
Keywords
Keyword search Keyword box Candidate search by keyword , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , How To