SAP Knowledge Base Article - Preview

2693528 - Global Account Administrator cannot logon to subaccounts: SAP BTP

Symptom

As the Administrator of the Global Account, the list of Subaccounts in the SAP Business Technology Platform is visible, but logging in is not possible and results in the following error:

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You cannot access this subaccount because you are not a subaccount member or administrator.

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Environment

  • SAP Business Technology Platform
  • Cloud Foundry (CF)
  • Neo

Product

SAP BTP, Neo environment 1.0

Keywords

administrator, globalaccount, sub acount, sub-account, admin role, rigth access member, acount sap cp neo foundry SCP , SAP Business Technology Platform, SAP BTP   , KBA , BC-NEO-CIS , Commercial Infrastructure , BC-NEO-CIS-OPS , Operation Requests related to CIS , Problem

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