Symptom
- Error: 'The viewer could not process an event.' when refreshing a report based off a BEx Query in SAP BI LaunchPad.
- After upgrading the SAP BW System to a higher version, reports based on SAP BW BEx Query fails in Crystal Reports.
- Able to create new reports successfully off the same SAP BW BEx Query in Crystal Reports.
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Environment
- SAP Crystal Reports 2013
- SAP Crystal Reports 2016
- SAP Crystal Reports 2020
- SAP BW 7.50
- SAP BW 7.51
- SAP BW 7.52
Product
SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports 2020 ; SAP NetWeaver 7.5
Keywords
CR, BW Upgrade, KeyFigure , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , BW-BEX-OT-MDX , MDX,OLAP-BAPI,OLE DB for OLAP , Problem
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