SAP Knowledge Base Article - Preview

2694277 - Report Session Lost After Inactivity

Symptom

You are trying to refresh a report after the session was idle for some time and you can see the error message box at the bottom of the screen and one of the following error messages:

'Report Cannot be Opened; Report an Incident'

'Report session is lost. Please restart report'

Then, you have to close and reopen it.


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Environment

  • SAP Business ByDesign
  • SAP Cloud for Customer

Product

SAP Business ByDesign 1808 ; SAP Cloud for Customer core applications all versions

Keywords

report, analytics, html5, time out, session, empty error message, red exclamation mark, session lost, report cannot be opened, idle time report, , KBA , internal server error , failed to open report , report an incident , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To

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