SAP Knowledge Base Article - Public

2694319 - Unable to import quiz because its status is published

Symptom

When trying to import a quiz, the background job fails and a message stating the error says: "Cannot add Question since the Quiz is Published.".

Environment

SAP SuccessFactors Learning

Reproducing the Issue

In the Learning admin side, click:

  1. System Administration > System Management Tools > Import Data >
  2. Select "Import Data" in the "Action" radio button > From the "Entity Type" dropdown, select "Quiz" > Add the file through the "Import File" option > If applicable, select the desired time zone in the "Time Zone ID" > Submit >
  3. Schedule the Background Job > Finish > Its status shows "Failed" >
  4. Download the unsuccessful file from the "Import Results" list, "Download" option (System Administration > System Management Tools > Import Data) >
  5. The "Comment" column, in the "Questions" tab, says "Cannot add Question since the Quiz is Published.".

Cause

The cause, as stated in the "Comment" column, is due to the quiz be published.

Resolution

In the Learning admin side, click:

  1. Content > Assessments > Search for the desired quiz and access it >
  2. Unpublish it clicking on the button from the "Published" column > Confirm clicking on "Yes".

See Also

2442307 - Cannot delete a question from a quiz

Keywords

add, upload, quiz, published, failed, background, job, import , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ASB , Assessment Builder , LOD-SF-LMS-IMP , Import Data Tool , Problem

Product

SAP SuccessFactors Learning all versions