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2694365 - Report All Tickets shows different result than the Work Center View Ticket

Symptom

You run the All Tickets report (technical ID SEODSRQDTS01_Q0001) and noticed that the ticket result is different than the amount shown in the Work Center View Ticket.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

tickets, reporting, work center view, SEODSRQDTS01_Q0001, status, irrelevant, not relevant, query, service , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , LOD-CRM-SRP , Service Request Processing , How To

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