- You are utilizing the Universal Worklist while encountering intermittent 500 Connection timed out exceptions ONLY for Users with high volume Substitution.
- Further analysis of the developer traces reveals the below exceptions:
- EP-BC-UWL# Item with external id :<> and system id: <>: Problem in performing action <reserve>: Internal error:Item cannot be reserved in the back-end system. Current status is <STARTED>#
- BC-JAS-SF# Cannot clear ICM server cache by [EXCEPTION] interface disabled
- SAP Netweaver 7.5
- SAP Netweaver 7.4
SAP NetWeaver 7.4 ; SAP NetWeaver 7.5
Enterprise Portal 7.40, EP 7.4, Portal 7.50, EP 7.5, UWL, timeout, exception, substitution, reserved, backend, system
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