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2694455 - Failed to access the IdStorage: SAP Cloud Platform Cloud Connector issue

Symptom

SAP Cloud Platform Identity Authentication Service's Corporate User Store authentication (via the SAP Cloud Platform Cloud Connector) fails with:

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ERROR#com.sap.security.scim.server.logger.SCIMLogger#tunnel-client-17-1#0xcffa98bf#Failed to access the IdStorage
com.sap.security.scim.server.internal.api.IdentityStorageException: Error occured while trying to perform LDAP operation 
com.sap.security.scim.server.ldap.reusables.LdapOperationExecutor.executeLdapOperation(LdapOperationExecutor.java:)
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Environment

  • SAP Cloud Platform
  • SAP Cloud Platform Cloud Connector
  • SAP Cloud Platform Identity Authentication Service
  • Release Independent

Product

Identity Authentication all versions ; SAP Business Technology Platform 1.0 ; SAP Connectivity service 2.0 ; SAP HANA 1.0, platform edition

Keywords

Production ABAP R/3 ERP SRM CRM ERP PPM SEM APO XI PI PORTAL Test development QA KBA On Premise HANA Database SAP Cloud Platform Cloud Connector xsodata On-Premise Access Control HANA DB Cloud to On-Premise HTTPS connection ABAP com.sap.scc.rt SccEndpointValidator , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , BC-NEO-SEC-IAM , Authentication, Authorization(Cloud Platform Neo) , Problem

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