SAP Knowledge Base Article - Preview

2694455 - Failed to access the IdStorage: SAP Cloud Platform Cloud Connector issue


SAP Cloud Platform Identity Authentication Service's Corporate User Store authentication (via the SAP Cloud Platform Cloud Connector) fails with:

************************************************************************ to access the IdStorage Error occured while trying to perform LDAP operation



  • SAP Cloud Platform
  • SAP Cloud Platform Cloud Connector
  • SAP Cloud Platform Identity Authentication Service
  • Release Independent


SAP BTP, Neo environment 1.0 ; SAP Cloud Identity Services all versions ; SAP Connectivity service 2.0 ; SAP HANA 1.0, platform edition


Production ABAP R/3 ERP SRM CRM ERP PPM SEM APO XI PI PORTAL Test development QA KBA On Premise HANA Database SAP Cloud Platform Cloud Connector xsodata On-Premise Access Control HANA DB Cloud to On-Premise HTTPS connection ABAP SccEndpointValidator , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , BC-NEO-SEC-IAM , Authentication, Authorization(Cloud Platform Neo) , Problem

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