Symptom
You have a B2B Sales Order and you are trying to replace a product in a Sales Order using the Replace Product functionality, but you face an error.
Environment
SAP Business ByDesign
Reproducing the Issue
-
Go to the Sales Orders work center.
- Go to the Sales Orders view.
- Search for the Sales Order XYZ. (XYZ represents the B2B Sales Order ID)
- Click on Edit and View All.
- Navigate to Items. Choose a line item.
- Click On Replace Product and choose a product.
Item : You cannot change the data in Technical Element - Must not be used for entities visible on any User Interface. Refresh the screen and try again. If the problem persists, report an incident.
Cause
Replacing a product in a B2B order, is changing the product between a Purchase Order and a Sales Order and this is not feasible.
Resolution
Changing a product in a B2B order is currently not feasible in the system.
Keywords
"B2B Order", "Replace Product", "Sales Order" , KBA , AP-SLO-SO , Sales Order , Problem
Product
SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1.0 ; SAP Business ByDesign 1302 ; SAP Business ByDesign 1305 ; SAP Business ByDesign 1308 ; SAP Business ByDesign 1311 ; SAP Business ByDesign 1402 ; SAP Business ByDesign 1405 ; SAP Business ByDesign 1408 ; SAP Business ByDesign 1411 ; SAP Business ByDesign 1502 ; SAP Business ByDesign 1505 ; SAP Business ByDesign 1508 ; SAP Business ByDesign 1511 ; SAP Business ByDesign 1602 ; SAP Business ByDesign 1605 ; SAP Business ByDesign 1608 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711 ; SAP Business ByDesign 1802 ; SAP Business ByDesign 1805 ; SAP Business ByDesign 1808 ; SAP Business ByDesign 1811 ; SAP Business ByDesign feature pack 2.0 ; SAP Business ByDesign feature pack 2.5 ; SAP Business ByDesign feature pack 2.6 ; SAP Business ByDesign feature pack 3.0 ; SAP Business ByDesign feature pack 3.5 ; SAP Business ByDesign feature pack 4.0