Symptom
When you logon to the Software Update manager (SUM), the UI is stuck on the loading icon and does not proceed. This can happen during initial start or after a restart of the SUM tool.
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Environment
- SAP NetWeaver Java Systems
- SAP Host Agent
- Software Update Manager
- Windows Operating System
Product
SAP NetWeaver 2004 ; SAP NetWeaver 7.0 ; SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0
Keywords
Hang, Hangs, load, spin, spinning , KBA , BC-UPG-TLS-TLJ , Upgrade tools for Java , Problem
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