Symptom
After an upgrade, the SAP Cloud Connector administration UI cannot be accessed, even if previously it was reachable.
The Cloud Connector log file (<scc20>/logs/ljs_trace.log) records this entry with severity level Error:
[...]
#ERROR#org.apache.coyote.http11.Http11Protocol
#Start Level Event Dispatcher
#Failed to initialize end point associated with ProtocolHandler ["http-bio-8443"]
java.io.IOException: Keystore was tampered with, or password was incorrect
at sun.security.provider.JavaKeyStore.engineLoad(JavaKeyStore.java:780)
[...]
Caused by: java.security.UnrecoverableKeyException: Password verification failed
at sun.security.provider.JavaKeyStore.engineLoad(JavaKeyStore.java:778)
[...]
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Read more...
Environment
SAP Cloud Connector
Product
Keywords
SCC, SAP Cloud Connector, Keystore tampered, Password verification, UI, not accessible, Not opening, cannot be reached, UI certificate, upgrade, installation, keystore, portable , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.