SAP Knowledge Base Article - Public

2695692 - Cannot Search Employee on Position Org Chart


Cannot search a specific user, when searching using the People Search on Position Org Chart.


Employee Central, Position Management

Reproducing the Issue

  1. Go to Position Org Chart
  2. Select Search: People
  3. Enter users name
  4. See no results appear for that user


This is caused if the user has no personal information record on or before the date they became the incumbant of the position.


You will need to add personal information for the same date as the hire date of the user. For example, the hire date is September 1st 2018, they must also have Personal information for September 1st


Position Org Chart, People, Search, User, Search, No result , KBA , LOD-SF-EC-POS , Position Management , Problem


SAP SuccessFactors Employee Central all versions