Symptom
Cannot search a specific user, when searching using the People Search on Position Org Chart.
Environment
Employee Central, Position Management
Reproducing the Issue
- Go to Position Org Chart
- Select Search: People
- Enter users name
- See no results appear for that user
Cause
This is caused if the user has no personal information record on or before the date they became the incumbant of the position.
Resolution
You will need to add personal information for the same date as the hire date of the user. For example, the hire date is September 1st 2018, they must also have Personal information for September 1st
Keywords
Position Org Chart, People, Search, User, Search, No result , KBA , LOD-SF-EC-POS , Position Management , Problem
Product
SAP SuccessFactors Employee Central all versions