Symptom
We are unable to edit newly added fields in the Offer Approval.
Environment
SAP SuccessFactors Recruiting Management (RCM)
Reproducing the Issue
- Add new standalone custom field(s) to offer detail template
- Start the Offer Approval for a candidate
- Choose template that you added the new field(s)
- See that the new field(s) are not editable, so you are unable to write values into the fields
Cause
When you add standalone custom fields to the offer detail template, the template-type="job-req" attribute is automatically added to the field definition, however you don't have the ability to remove this attribute.
Resolution
Raise an case to support to remove the template-type="job-req" attribute from the new field(s).
Keywords
Offer Approval Fields, unable to edit, Offer Approval new fields, standalone fields, custom fields, template-type="job-req" , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem