SAP Knowledge Base Article - Public

2696182 - Report Distributor (WFA) - Public IP Address to be added to allowlists at 3rd Party SFTP

Symptom

  •  Customer is unable to send files (distributions) to their internal/3rd Party SFTP server from Report Distributor.
  •  The sender's (SAP SuccessFactors in this case) IP Address  has to be added to allowlists at the SFTP server's firewall to allow Report distributor to put files.

Environment

  • SAP SuccessFactors HXM Suite
  • Online Report Designer
  • Report Center - Report Distributor

Cause

The sender's (SAP SuccessFactors in this case) IP Address  are not added to allowlists at the SFTP server's firewall to allow Report distributor to put files.

Resolution

In order to allow connections from Report Distributor to the 3rd Party SFTP server, the respective (based on the Data Center) WFA Job Server's IP address has to be added to the SFTP server's allowlists.

Note: IP Address for Production & Preview on a particular DC is same.

Data Center
(Preview & Production)
Job Server IP Address
(to be added to allow list)
WFA2 (DC2) 213.52.186.176
WFA4 (DC4) 64.95.110.128
WFA8 (DC8) 65.221.12.129
WFA10 (DC10) 210.80.140.129
WFA12 (DC12)

155.56.208.68

155.56.220.129

WFA15 (DC15) 180.153.153.66
WFA17 (DC60) 157.133.48.10
WFA18 (DC18) 157.133.1.221
WFA19 (DC62) 157.133.241.18
WFA22 (DC22) 130.214.250.44
WFA23 (DC23)

130.214.222.43
130.214.222.45
130.214.222.41

WFA41 (DC41)

104.45.178.134
52.226.140.136

WFA44 (DC44)

157.133.165.141

WFA47 (DC47)

40.82.189.57

WFA55 (DC55)

34.107.88.2

Keywords

Report Distributor, IP, Address, allow list, blocklist, firewall, allowlist, block, deny, grant, connect FTP, SFTP , KBA , LOD-SF-ANA-RDT , Report Distributor (Advanced Reporting, ORD) , LOD-SF-ANA-ORD , Online Report Designer , LOD-SF-WFA , Workforce Analytics & Planning , How To

Product

SAP SuccessFactors HXM Suite all versions