Symptom
A file has been uploaded to SAP Jam or Work Zone, and a message appears and remains permanently:
"We are converting this document and you will be able to view it soon. A preview is currently unavailable for this file. Please download it to view."
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP Jam Collaboration
- SAP SuccessFactors Work Zone
Product
Keywords
error, stuck, "does not display", INC9024144, conversion documents, preview documents , KBA , LOD-SF-JAM , SAP Jam , LOD-SF-JAM-CNT , Content, File Sharing & Upload , LOD-SF-SWZ-DOC , Document Repository Integration , Problem
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