SAP Knowledge Base Article - Public

2696496 - To Do List Items not Showing on Home Page


When you click on the "To Do" icon on the SFSF Home Page it keeps loading and 3 dots are shown. However, if you navigate to any other SFSF page the ToDo icon will display pending items.


SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Access Home Page
  2. Click on To Do icon, it will not show pending items. It keeps loading and 3 dots are shown.
  3. Navigate to any other SFSF page.
  4. Click on To Do icon again, you will see pending items.


The affected user has not enabled the "Homepage v3 To-Do tile group" permission in RBP configuration.


Please enable "Homepage v3 To-Do tile group" role to the affected user. For this please follow the below steps:

  1. Go to Admin Center
  2. Under Manage Employees go to Set User Permissions
  3. Click on Manage Permission Roles
  4. Select the Role you want to edit
  5. Click on "Permission" button
  6. Scroll down on the pop-up window and look for "Homepage v3 Tile Group Permission"
  7. Once there, please enable "Homepage v3 To-Do tile group"
  8. Save changes. Then logout and login again.

See Also

2285574 - Enabling the new SF Homepage V3 (Fiori)


ToDo, permission, V3, V12, Fori , KBA , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-HOM , Home Page , Problem


SAP SuccessFactors HXM Suite all versions