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SAP Knowledge Base Article - PreviewSymptom
When copying a Ticket, the new Ticket generated does not have the Interactions formatting maintained. Images per example are not being copied.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Ticket; Copied; Email; Interactions; Formatting; , KBA , LOD-CRM-SRP-INT , Ticket Interactions , How To
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