SAP Knowledge Base Article - Preview

2696711 - Unverified Login Help Request notification not triggered

Symptom

  • I tried to reset my password using email address but failed to received the email.
  • "Unverified Login Help Request" email notification is not sent or received.
  • Users can't reset my password.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP SuccessFactors HCM Suite

Product

SAP SuccessFactors HCM suite all versions

Keywords

Unverified, login, email reset, password, notification, disabled, e-mail, PLT-72679, PLA-6046, associated, check tool , KBA , LOD-SF-PLT-NOT , Email Notifications , LOD-SF-PLT , Platform Foundational Capabilities , Problem

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