2696815 - 'The Payment is Not Used for Clearing of Any Item. To Perform a Clearing Without the Payment, Clear on Account' Error in Payment Allocation

• You are posting the Payment Allocation for an Incoming Payment.
• You get the Error message: 'The payment is not used for clearing of any item. To perform a clearing without the payment, clear on account'.
• You get the Warning message: 'Debit payment assigned to ABC; total payment is a credit amount'
  (ABC represents the Customer Account ID)

SAP Business ByDesign

1. Go to the Payment Management work center.
2. Go to the Payment Allocation view.
3. Open the relevant Payment Allocation.
4. Click on Post button.
   Error message: 'The payment is not used for clearing of any item. To perform a clearing without the payment, clear on account'
   Warning message: 'Debit payment assigned to ABC; total payment is a credit amount'

There is an inconsistency in the direction of the payment, in this case is an Incoming Payment and the documents selected for clearing.
Payment: Incoming Payment.
Documents: Credit to the customer or invoices.
You cannot clear a credit to the customer with an Incoming Payment.

You need to assign the Payment to the Customer Account ABC by clicking on Assign On Account Payment button in the Payment Allocation and then clear it manually from the Customer Account Monitor.

Payment, Incoming, Check, Credit, Clearing, Account, Debit, Customer, Item , KBA , SRD-FIN-MOP , Payment Management , Problem