Symptom
- Can't close an incident with status Sent to SAP Partner
-
Unable to close support incidents sent to partner
- Why can't I close the incident created by my S-User ID
- Not able to close my incident which was sent to partner
- Request to Close option is not available for incident sent to partner
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Environment
- SAP ONE Support Launchpad
- Incident Management Application
Keywords
Send to Partner , Sent to Partner , close button , confirm incident , confirm button , blue button is greyed out , no blue button to close incident , , KBA , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-SAPSMP-IBX , Service Channel (Inbox) , Problem
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