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2697152 - Adding Neo subaccount to SAP Cloud Connector fails - SCC handshake failed: 403 — Forbidden


You try to add subaccount to SAP Cloud Connector (SCC) and it fails with the error displayed in the User Interface (UI):

"417 An authorization problem occured when downloading the configuration. Please ensure that the subaccount exists and the user has the appropriate permissions for the subaccount: 403 — Forbidden"


In SCC's ljs_trace the following can be seen:

[...]          #SCC handshake failed: 403 — Forbidden SCC handshake failed: 403 — Forbidden



  • SAP Cloud Platform Connectivity
  • SAP Cloud Connector


SAP Connectivity service 2.0


403 Forbidden, 403 — Forbidden, SccHandshakeException, SCC handshake failed, 417 An authorization problem, Access Denied,  SAP Cloud Connector, Cloud Connector, SCC , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , BC-NEO-CON , Neo to On-premise Connectivity service , Problem

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