Symptom
You have noticed that when you are importing data, some unwanted changes are being saved in the job history of the employee for some picklist fields.
This is happening also when you are not even importing any of the picklist fields changed.
Environment
AP SuccessFactors Employee Central (EC) - All Versions
Reproducing the Issue
- Go to Import Employee Data;
- Import the job history for one or more employee;
- Then navigate to the employee job history and see that one or more picklist fields have been changed but you have not imported any value for that picklist.
Cause
You have two or more picklist values with the same label.
The picklists are validated base on the labels which means that when you trigger an import action the system will try to validate the fields and will fine more than one picklist value for the same label.
The consequence is that then the system will pick the fist available value in the database which may result in these unwanted changes.
Resolution
Please make sure that different picklist values has also different labels.
Keywords
KBA , LOD-SF-EC-JOB , Job Information , How To