2697375 - Send email button in My classes as instructor does not open an email to send

When accessing Learning as an instructor, 'My Classes' tab, you select a class and go to the 'Users' section. If you select the users and click the button 'Send Email', instead of getting a new e-mail opening, you get a new blank page in the browser like the following:

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

SAP SuccessFactors Learning

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