SAP Knowledge Base Article - Preview

2697559 - When executing any CRM transaction using GUI 7.5, there is dump MESSAGE_TYPE_X with automation trace showing error in SAPGUI.StagingArea.1

Symptom

  • Short dump MESSAGE_TYPE_X when you execute any CRM transaction using GUI 7.5
  • Frontend automation trace shows error in SAPGUI.StagingArea.1 similar to the following:
<15=Automation(Error): CALL METHOD "CreateControl"[DispID=5] OF [#7/0x066C1B90/101/0x0A8B64A8/SAPGUI.APPLICATION]
#0: LONG "186" // ShellID !186
#1: STRING "SAPGUI.StagingArea.1"
#2: LONG "1409286144"
#3: LONG "123" !123 = OBJECT [#17/0x0A6E3508/101/0x0A8B64A8/SAPGUI.CONTAINERCTRL.1]
IDispatch::Invoke raised exceptionException occurred
<15=Automation(Error): *****************************ERROR OCCURED IN MODULE: [Sapgui Application]**********************************************************************************************************************************
<15=Automation(Error): PROGRAM_ID |MODULE_NAME |METHOD_NAME |ERROR DESCRIPTION |VERSION |GUI VERSION |MODULE_PATH |
<15=Automation(Error): ************************************************************************************************************************************************************************************************************
<15=Automation(Error): SAPGUI.APPLICATION |Sapgui Application |CreateControl |Create control failed|Version info not found |7500.2.6.1150 |"C:\Program Files (x86)\SAP\FrontEnd\sapgui\saplgpad.exe" |
<15=Automation(Error): ************************************************************************************************************************************************************************************************************
<15=Automation(Error):
<15=Automation(Error): Exception fire by :SAP Frontend Server
<15=Automation(Error): Exception info:Create control failed
<15=Automation(Error) : Exception code:65535


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Environment

SAP GUI 7.5

Product

SAP Customer Relationship Management 2005

Keywords

CRM add-on, GUI 7.5, GUI 750, Audit Management - MS Project Integration, CRMD_MKTSEG, SAPGUI.Stagingarea.1 , KBA , BC-FES-GUI , SAP GUI for Windows , BC-FES-INS , Frontend Installation , Problem

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