2697613 - What is the duration that completed To-Do items remain in the 'Recently Completed' section, in SuccessFactors?

• User completes a To-Do item in SAP SuccessFactors.
• The completed item remains visible in the “Recently Completed” section.
• User expects the item to disappear immediately after completion.
• Clarification is required on how long completed To-Do items are retained in this section.

SAP SuccessFactors HCM Suite

The recently completed to-do items will be updated by the end of the next day.

For example: If one task is completed on 1:00AM of Monday, then, it is still visible on 1:00PM of Tuesday, in this scenario the item will only disappear at the end of Tuesday.

To‑Do Panel Hidden When Latest Shell Bar Experience Is Enabled

If the latest experience for the SAP shell bar is enabled, the To‑Do panel/icon will not appear in the header as documented in Changes Included in the SAP User Experience Updates | SAP Help Portal

This is because the To‑Do panel is being deprecated as it no longer aligns with SAP’s latest user experience standards.

See Deprecation of To-Do Panel | SAP Help Portal for more details on the deprecation. 

How to Check Whether the Latest Shell Bar Experience Is Enabled

1. Go to Company System and Logo Settings.
2. Search for Enable the latest SAP shell bar. 
   • If this is checked, the To-Do Panel will NOT be displayed on the header / shell bar. 
   • If this is unchecked, the To-Do Panel will be displayed. 

• SAP Help Portal - Changes Included in the SAP User Experience Updates
• SAP Help Portal - Deprecation of To-Do Panel

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