SAP Knowledge Base Article - Preview

2697737 - Service channel could not be opened


Service channel connection fails with the error:

Service channel could not be opened

Screenshot of the issue:

service channel.png



  • SAP Business Technology Platform
  • SAP Cloud Connector
  • SAP S/4 HANA Cloud systems
  • Release Independent


SAP BTP, Neo environment 1.0 ; SAP Cloud Identity Services all versions ; SAP Connectivity service 2.0 ; SAP HANA 1.0, platform edition ; SAP S/4HANA Cloud 1808


Production ABAP R/3 ERP SRM CRM ERP PPM SEM APO XI PI PORTAL Test development QA KBA On Premise HANA Database SAP Cloud Platform Cloud Connector xsodata On-Premise Access Control HANA DB Cloud to On-Premise HTTPS connection ABAP SccEndpointValidator SAP S/4 HANA Cloud systems, SCP, SCC, BTP, Business Technology Platform, Service Channel could not be opened , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , XX-S4C-OPR-SRV , S/4HANA Cloud service requests , Problem

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