SAP Knowledge Base Article - Preview

2697737 - Service channel could not be opened

Symptom

Service channel connection fails with the error " Service channel could not be opened".


service channel.png


Note: Image/data in this KBA is from SAP internal systems, sample data, or demo systems, and any resemblance to real data is purely coincidental.


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Environment

  • SAP Business Technology Platform;
  • SAP Cloud Connector;
  • SAP S/4 HANA Cloud systems;
  • Release Independent.

Product

SAP BTP, Neo environment 1.0 ; SAP Cloud Identity Services all versions ; SAP Connectivity service 2.0 ; SAP HANA 1.0, platform edition ; SAP S/4HANA Cloud 1808

Keywords

Production ABAP R/3 ERP SRM CRM ERP PPM SEM APO XI PI PORTAL Test development QA KBA On Premise HANA Database SAP Cloud Platform Cloud Connector xsodata On-Premise Access Control HANA DB Cloud to On-Premise HTTPS connection ABAP com.sap.scc.rt SccEndpointValidator, SAP S/4 HANA Cloud systems, SCP, SCC, BTP, Business Technology Platform, Service Channel could not be opened, service channel , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , XX-S4C-OPR-SRV , S/4HANA Cloud service requests , Problem

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