SAP Knowledge Base Article - Preview

2697907 - Send Back Workflow Notification Comments not Appearing in Emails

Symptom

Comments do not appear in emails if a workflow request is sent back to the initiator when using the standard email templates

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental


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Environment

Employee Central - Workflow & Trigger (Rules & XML)

Product

SAP SuccessFactors Employee Central all versions

Keywords

workflow, request, comments, send back, initiator, approver, SENTBACK_BY_COMMENT, email, standard, template , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem

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