SAP Knowledge Base Article - Preview

2697986 - The Account Hierarchy Includes More than Direct Parent and Child Accounts

Symptom

When selecting Show Complete Hierarchy for an account in the Customers work center, you expect to see the account itself and the associated parent and child accounts. But further accounts are visible on the same and the parental level. In addition, the subordinate structure reaches up to the root account.


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Environment

SAP Cloud for Customer Sales / Service

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

related, navigate, sibling, siblings , KBA , LOD-LE-BP-HIE , Business Partner Hierarchy , Problem

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