SAP Knowledge Base Article - Preview

2698217 - Account Search using the External ID field in Advanced filter does not support Alphanumeric Values

Symptom

When an Account with Alphanumeric External ID is searched by entering the value in the External ID field in the Advanced filter, there are no search results.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

External ID, Alphanumeric , Account , KBA , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , Problem

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