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2698571 - User authentication failed in IAS due to error "Cookie name is not valid"


The authentication through Identity Authentication (IAS) tenant is failing and the respective IAS Troubleshooting Logs shows the below error message:

  • "... message=""User authentication failed.Cookie name is not valid: ..."



  • Identity Authentication
  • SAP Business Technology Platform


SAP Business Technology Platform, Neo environment all versions ; SAP Cloud Identity Services all versions ; SAP Integrated Business Planning 1808


SSO, single-sign-on, login failed, artifact, JAVA, Service Provider, SP, Identity Provider, IDP, Issue, Instant is not valid, SAP, Production, ABAP, R/3, ERP, SRM, CRM, ERP, PPM, SEM, APO, XI, PI PORTAL, Test development, QA, SAML 2.0, SAML2Assertion, Warning, saml2.sp.ResponseValidationService, SAML2Assertion, Service Provider, SAMLREQUEST, User authentication failed.Cookie name is not valid: null Id:
, KBA , BC-IAM-IDS , Identity Authentication Service , Problem

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