Symptom
- Whenever we try to edit Job Information records from Job History page, a blank screen is loaded
- This happens only if we access Job History from "Pending future change" link in People Profile > Organizational Information block
Environment
Employee Central Core b1808 - Job Information
Reproducing the Issue
- Go to any employee with future dated Job Information record
- Navigate to "Organizational Information" block. There is a link that indicates "Pending future change in Job Information (MMM DD, YYYY)"
- Click on the link.
- Job History will be loaded. Select any record > Click on Edit button
- A blank screen is loaded
Cause
This issue is currently being investigated by EC Engineering team. We wil be updating this KBA once the root cause is identified and a fix is made.
Resolution
There are a few workarounds to unblock the user from this behavior:
- Refresh the page, access the Job History section via the "History" icon. After this, you can proceed with the "Edit".
- Access the "Pending future change" link in Job Information instead of Organizational Information. The Edit should also work in this case.
Keywords
organizational info, edit, pending future change, blank screen, ECT-106559 , KBA , LOD-SF-EC-JOB , Job Information , Bug Filed
Product
SAP SuccessFactors Employee Central 1808