SAP Knowledge Base Article - Public

2698680 - Blank screen loaded when editing Job Info History record after click "Pending future changes" link - Employee Central

Symptom

  • Whenever we try to edit Job Information records from Job History page, a blank screen is loaded
  • This happens only if we access Job History from "Pending future change" link in People Profile > Organizational Information block

Environment

Employee Central Core b1808 - Job Information

Reproducing the Issue

  1. Go to any employee with future dated Job Information record
  2. Navigate to "Organizational Information" block. There is a link that indicates "Pending future change in Job Information (MMM DD, YYYY)"

    image-2018-09-27-01-14-51-755.png

  3. Click on the link.
  4. Job History will be loaded. Select any record > Click on Edit button

    image-2018-09-27-01-16-24-874.png

  5. A blank screen is loaded

    image-2018-09-27-01-17-19-965.png

Cause

This issue is currently being investigated by EC Engineering team. We wil be updating this KBA once the root cause is identified and a fix is made.

Resolution

There are a few workarounds to unblock the user from this behavior:

  • Refresh the page, access the Job History section via the "History" icon. After this, you can proceed with the "Edit".
  • Access the "Pending future change" link in Job Information instead of Organizational Information. The Edit should also work in this case.

Keywords

organizational info, edit, pending future change, blank screen, ECT-106559 , KBA , LOD-SF-EC-JOB , Job Information , Bug Filed

Product

SAP SuccessFactors Employee Central 1808