Symptom
In SF Mobile App, Jam users can open the documents in other PDF reader application using the "Open With" functionality, and can share the actual document via email.
Can we disable download of Jam contents in SF Mobile App?
Environment
SAP Jam: Mobile
Reproducing the Issue
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Activate SF Mobile App
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Go to Jam Feeds in Mobile App
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Open a document in the content section using the "Open With" functionality, select other PDF reader application to download the document.
Resolution
It is currently not possible to prevent download of SAP Jam content using the SuccessFactors mobile app. However, the customer can completely disable the use of SuccessFactors mobile app for all employees, and only offer them the SAP Jam standalone mobile app, where content download can be prevented using the "Enable Download File and Share" company setting. We encourage the use of SAP Jam standalone mobile app which has many more capabilities than the SuccessFactors mobile app.
Keywords
Download download, Jam contents, Jam feeds, Mobile App, SAP Jam Mobile , KBA , LOD-SF-JAM-MOB , Mobile App Issues , How To
SAP Knowledge Base Article - Public