SAP Knowledge Base Article - Public

2698978 - Cabo Verde missing from country of residence dropdown when creating account

Symptom

The country Cabo Verde is missing from the country of residence dropdown list when creating an account on the career site.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to the external career site.
  2. Create an account.
  3. Check the country of residence list and see that Cabo Verde does not appear 

Cause

Country picklist is incorrectly configured

Resolution

To make Cabo Verde appear in the country of residence dropdown list you have to add this field to the country picklist. The en_US label of the value in the country picklist must match the en_US value in the ISOCountryList picklist.

cabo verde.jpg

Cabo Verde will then appear in the country of residence dropdown list.

cabo verde country.jpg

See Also

2088658 - Picklists: Working with Legacy Picklists (Importing, Editing and Creating) - Platform

Keywords

Cabo Verde, Cape Verde, country of residence, picklist, career site, account , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions