Symptom
Purchase Order not available in the service agent timesheet
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Home work center.
- Select the Self-Services Overview.
- Select the Edit Time Sheet link.
- once the time sheet is launched.
Cause
In case of intercompany project scenarios, the sales order should be Open/Inprocess status and the intercompany project should be released then only the intercompany relevant purchase order will be available in the service agent time sheet.
Resolution
Release the intercompany relevant sales order and intercompany project which are created out of purchase order.
Keywords
time recording for service agent, project purchase order,Purchase order not appearing in the time sheet,purchase order not found,Purchase order not appearing automatically , KBA , SRD-HR-TLM , Time and Labour Management , AP-PRO , Project Processing , Problem
Product
SAP Business ByDesign all versions