SAP Knowledge Base Article - Preview

2699247 - IBP: How to troubleshoot Excel network / timeout issues


You are working on the Excel UI and performing an interactive action like opening a template, running a simulation, etc. and you face an error like "The underlying connection was closed: The connection was closed unexpectedly", or "Connection Timeout...", etc.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



  • SAP Supply Chain Management (SCM)
  • SAP Sales and Operations Planning (SCM-SOP)
  • SAP Integrated Business Planning (SCM-IBP)


SAP Integrated Business Planning for Supply Chain all versions


IBP, network, timeout, time out, Excel, connection, closed, check, underlying , KBA , SCM-IBP-XLS , Excel Client , How To

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