SAP Knowledge Base Article - Public

2699257 - Error Failed to Get Lock Information for File When Adapting the Screen


You are making some changes in the screen via adapt mode, however you receive the following error message when trying to apply the change:

"Failed to get lock information for file /SAP_BYD_UI_FLEX/CHANGE_TRANSACTIONS/KeyUser/..XYZ123/..ABC123.uichange during activation.\n"


SAP Cloud for Customer


This error appear when you are trying to make a change where involves some screen object that has a special character in their name, like: " !"#$%&'()*+,-./:;<=>?@[\]^_`{|}~"


To correct this you should remove the special character from the name of the screen object you are adapting.


Error Adapt , KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions