SAP Knowledge Base Article - Preview

2699257 - Error Failed to Get Lock Information for File When Adapting the Screen


You are making some changes in the screen via adapt mode, however you receive the following error message when trying to apply the change:

"Failed to get lock information for file /SAP_BYD_UI_FLEX/CHANGE_TRANSACTIONS/KeyUser/..XYZ123/..ABC123.uichange during activation.\n"



SAP Cloud for Customer


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions


Error Adapt , KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , Problem

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