SAP Knowledge Base Article - Public

2699477 - Time Types Show the Same Balance in PP3

Symptom

On user's Time Off UI, the "Time Off Balance as of Today" shows the same value for 2 time types.

However, only one time type has approved requests in time records tab.

Environment

Employee Central- Time Off

Reproducing the Issue

  1. Go to the Time Off UI > Time Off Balance as of Today > there are 2 different time types with the same value.
  2. Go the workbench of the user > Time records tab > Only one has exisiting and approved time off requests.

Resolution

This is expected behaviour. When there is the same time account type linked to 2 different time types, but only one has time off requests approved and the other no requests, the system will display the same balance for both time types.

If each time type has time off requests recorded, Time Off Balance as of Today will show the correct balance as configured.

Keywords

Time Off Balance as of Today shows balance for time type, duplicated balance for time types in PP3, 2 time types show the same balance. , KBA , tim-7034 , LOD-SF-EC-TIM-ABS , Absence error's - Calculations, Deductions, TT&ET , LOD-SF-EC-TIM-UI , Team Absence Calender/ Workbench/ ESS UI's , Problem

Product

SAP SuccessFactors Employee Central all versions