SAP Knowledge Base Article - Preview

2699615 - Party re-determination based on Ticket Routing Rules is not working

Symptom

Party re-determination based on Ticket Routing Rules is not working.


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Environment

SAP Cloud for Customer / Service

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Ticket, Ticket Routing Rules, Consistency Check, Disable. , KBA , LOD-CRM-SRP , Service Request Processing , LOD-CRM-SRP-PAP , Ticket - Party Processing , Problem

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