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SAP Knowledge Base Article - PreviewSymptom
You have setup Wofklow Rule XYZ (XYZ represents the Worfklow Rule description) to react on Social Media activity but it is not working.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Workflow Rules ; Social Media ; Twitter ; Facebook ; , KBA , LOD-CRM-SRP-WKF , Ticket Workflow , How To
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