SAP Knowledge Base Article - Public

2699842 - "The following fields TIMEZONE are mandatory in the Data Model" Error


When trying to approve the new hire workflow, the error below occurs:

"The following fields TIMEZONE are mandatory in the Data Model. Please ask your system administrator to update the Data Model."

Timezone error.PNG

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


 Employee Central - Workflow Approval Page

Reproducing the Issue

1. Go to the workflow approval request.

2. Approve the new hire workflow.


Timezone is marked as required in the SDM:



From the SDM, change the statement to: required="false" to get rid of the error.

This can also be changed via Manage Business Configuration:

    > Navigate to Employee Profile section > Standard > timeZonePrevious > Change Mandatory=No > Save


TIMEZONE are mandatory, required="true", unable to approve workflow , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem


SAP SuccessFactors Employee Central all versions