Symptom
When trying to approve the new hire workflow, the error below occurs:
"The following fields TIMEZONE are mandatory in the Data Model. Please ask your system administrator to update the Data Model."
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
Employee Central - Workflow Approval Page
Reproducing the Issue
1. Go to the workflow approval request.
2. Approve the new hire workflow.
Cause
Timezone is marked as required in the SDM:
Resolution
From the SDM, change the statement to: required="false" to get rid of the error.
This can also be changed via Manage Business Configuration:
> Navigate to Employee Profile section > Standard > timeZonePrevious > Change Mandatory=No > Save
Keywords
TIMEZONE are mandatory, required="true", unable to approve workflow , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem