SAP Knowledge Base Article - Preview

2699860 - Error 'Please Enter a Party With Role Account' while Setting the Ticket to Irrelevant

Symptom

When you set the Ticket without Account to irrelevant, you get the error 'Please enter a party with role account' and the save fails. This is also valid for the creation of Sub Tickets.


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Environment

SAP Cloud For Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Account save fail ticket irrelevant , KBA , LOD-CRM-SRP , Service Request Processing , How To

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