When logging on to the CRM Web UI in a non-IC role, you open an email with buttons which are greyed out (For example; forward, reply, reply all, send)
- SAP Customer Relationship Management (CRM)
- SAP enhancement package for SAP CRM
- SAP enhancement package for SAP CRM, version for SAP HANA
KBA , CRM-IC-CHA-EMA , E-Mail Integration , Problem
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.