Symptom
There is and Application Error upon submission of a New Hire and/or Rehire in Employee Central:
Wrapped Exception: while trying to invoke the method java.util.Date.getTime() of a null object loaded from local variable 'date'
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors HXM Suite
- SAP SuccessFactors Employee Central
Reproducing the Issue
- Go to Manage Pending Hires
- Hire an Employee
- Complete the details and click on "Submit"
- An Application Error similar to the following appears:
An application error occurred. Please try again later, or notify support (with the error information of errorId=********-****-****-****-************, timestamp=2018-09-27T15:25:09.614-0400, and the version information from the current screen) if the issue keeps occurring.
Cause
Based on the logs, the problem is due to corrupted Address Information.
Resolution
Remove the Address Information before submitting the Hire.
Keywords
ECT-80724, ECT-89341, Submit, Pending Hires, SF, success factors, EC , KBA , LOD-SF-EC-HIR , Hire & Rehire Wizards , Problem