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SAP Knowledge Base Article - PreviewSymptom
Server Side Integration Outlook add-in button is Grayed out in Outlook ribbon as below:
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Environment
- SAP Cloud for Customer
- Outlook Server Side Integration for C4C
- SAP Sales Cloud and Service Cloud Version 2
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions
Keywords
Server side integration, Outlook, grayed out, add-in, Invisible Solution,Groupware , KBA , addin greyed out , server side addin greyed out , LOD-CRM-GW-SCC , Invisible CRM - Smart Cloud Connect Solution , CEC-CRM-GW , Groupware for SAP Sales/Service Cloud , Problem
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